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Customer context, at hand

Requested stock alerts

Preserve customer interest in products that need a stock follow-up.

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Part of Customers and service
bmanager.io / Customer context, at handExample workspace
CUSTOMER / C-0128

The person behind the order.

Returning customer
Alex MorganIllustrative customer record
Customer contextOrdersTicketsInterests
Current service contextOpen ticket
TICKET CS-014 · ORDER #BM-2048

Question about delivery

“Can you confirm which shipment this order belongs to?”

Order linked1 attachment
  • Latest purchase

    Oak bedside table · Order #BM-2048

    2,100 DKK
  • Product interest

    Saved: matching oak chest

    Wishlist
  • Stock follow-up

    Notification request for linen cover

    Recorded

Fictional record. Saved interest and notification requests are distinct from completed sales.

Illustrative product view · Example data

Customers and service

From context
to action.

Reconnect with customers when requested products become available.

  1. 01

    Review the context

    Locate the requested product

  2. 02

    Work with the detail

    Review associated customer requests

  3. 03

    Move the work forward

    Follow configured stock notification handling

Request records do not prove notification delivery.

A connected capability

Requested stock alerts

Manage stock-agent requests and related customer interests.

Explore the complete customer context, at hand workspace →

Keep the context connected

The next part
of the picture.

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