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Customer context, at hand

Customer wishlists

Understand the products a customer has chosen to save.

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Part of Customers and service
bmanager.io / Customer context, at handExample workspace
CUSTOMER / C-0128

The person behind the order.

Returning customer
Alex MorganIllustrative customer record
Customer contextOrdersTicketsInterests
Current service contextOpen ticket
TICKET CS-014 · ORDER #BM-2048

Question about delivery

“Can you confirm which shipment this order belongs to?”

Order linked1 attachment
  • Latest purchase

    Oak bedside table · Order #BM-2048

    2,100 DKK
  • Product interest

    Saved: matching oak chest

    Wishlist
  • Stock follow-up

    Notification request for linen cover

    Recorded

Fictional record. Saved interest and notification requests are distinct from completed sales.

Illustrative product view · Example data

Customers and service

From context
to action.

Expose saved-product interest for customer experience workflows.

  1. 01

    Review the context

    Locate the wishlist record

  2. 02

    Work with the detail

    Review saved product references

  3. 03

    Move the work forward

    Use the interest as context for further service

Saved products do not imply a completed purchase.

A connected capability

Customer wishlists

Maintain wishlist records and storefront wishlist actions.

Explore the complete customer context, at hand workspace →

Keep the context connected

The next part
of the picture.

Business performanceProduct information and contentSupplier connectionsBuild your demo agenda →

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See the whole picture.

Explore the workflows that matter to your team, then take the next step.

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